Monitor and develop employee skills using technology

Miruna Macsim 18/10/2023 | 10:48

In a dynamic business environment, developing employee skills can be fundamental to the success of the company. Organizations that invest in the evolution of their employees not only enhance the skills of their teams, but also promote a culture of innovation and adaptability. One of the best ways to do this is by leveraging technology with the purpose of developing and monitoring skills.

By Alexandra Peligrad, CEO, Smartree Group

 

  • Evaluating skills

Technology can play a fundamental role in assessing skills and determining the skill mix for a  team, department, or even at a company-wide level by providing hard data about individual and team capabilities of employees. Online assessment tools, employee self-service platforms and learning systems allow companies to identify the specific areas where employees need improvement. This type of assessment can also generate opportunities to improve the assignment of people for specific jobs or projects, which further provides development for both people and the organization.

  • Customized learning programs

Once the skill mix is identified, technology can facilitate the creation of a customized learning program for each employee. Adaptive learning platforms can use AI algorithms that analyze strengths and weaknesses, adapting its content to the specific needs of each individual. This not only increases the efficiency of the skills development process, but also motivates employees by providing relevant opportunities.

  • Online classes

Technology has democratized access to information and learning by providing access to a variety of classes. Now, employees can access high-quality educational content from anywhere and anytime. Companies can curate their own course libraries or they can subscribe to external platforms that align with their development goals – platforms like LinkedIn or Coursera. This flexibility encourages employees to study relevant topics at their own pace.

  • Gamification & challenges

Gamification can be a powerful tool for developing skills. By using elements that are specific to games, like points, badges and scoreboards in training programs, technology can transform the learning process into a motivating and pleasant one. Employees can compete against their colleagues, or they can complete challenges – which not only motivates them, but offers them instant feedback on their progress.

  • Continuous monitoring & feedback

Technology enables real-time monitoring of employee progress. HR systems can now track course completion, test results and skills assessment, providing human resources professionals and management with up-to-date information on skills development through integrated training modules. Constant feedback sessions can be established, allowing for continuous improvement and adjustments to training programs as needed. Also, through ESS-type platforms, employees can provide feedback or evaluations of various skills following the interaction within the projects.

  • Adaptability in the workplace

In a world characterized by rapid technological evolution, the ability to adapt and learn new skills is paramount. Companies that use technology to monitor and develop employee skills are better equipped to future-proof their workforce. Employees who continuously acquire new skills become more versatile, making the organization more resilient to unpredictability and change.

           Conclusion

The role of technology in monitoring and developing employee skills cannot be understated. From skills assessments and customized learning methods to immersive VR and AR experiences, technology offers a wide range of tools to improve workforce capabilities. By leveraging these technological advances, companies can foster a culture of continuous learning, adaptability and innovation, ultimately ensuring their long-term success in an ever-evolving business landscape.

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Miruna Macsim | 28/06/2024 | 12:25
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