Oracle Managed Cloud Services: All You Need to Know

If you’re an Oracle customer or considering investing in Oracle Cloud applications and wondering about Oracle Managed Cloud services, this blog is for you.

Here, we’ll provide a comprehensive overview of the services included in this offering and offer guidance on whether you should opt for them.

What Do You Mean By Oracle Managed Services?

Oracle Cloud Managed Services aim at customer success. These services include a wide range of support, maintenance, and optimization offerings that Oracle customers seek to maximize their return on investments.

Simply put, managed services include proactive monitoring of applications, performance optimization, security management, regular updates and patches, backup and disaster recovery, and expert technical support.

Read more about

Should You Rely On Crypto Price Predictions?

read more

A group of services designed to maintain, administer, and enhance Oracle environments are referred to as Oracle Managed Services.

These services cover a broad spectrum of activities, such as cloud services, infrastructure management, application management, and database administration.

Oracle Managed Services’ main goal is to guarantee the smooth and productive functioning of Oracle systems while reducing downtime and optimizing performance.

Proactive monitoring, routine maintenance, and timely updates help achieve this. Managed services providers (MSPs) perform mundane and difficult duties, freeing up enterprises to concentrate on their core business operations.

They do this by employing competent individuals with deep understanding in Oracle technology. Whether a company requires assistance for on-premises, cloud, or hybrid settings, these services may be tailored to fit its unique requirements.

To protect data and guarantee compliance with legal requirements, Oracle Managed Services frequently incorporate disaster recovery, security management, and compliance assistance.

Through the utilization of Oracle Managed Services, companies may save operating expenses, enhance system dependability, and obtain access to cutting-edge technological innovations without requiring substantial internal resources.

All things considered, Oracle Managed Services offer a complete solution for overseeing Oracle ecosystems, empowering companies to increase the effectiveness and agility of their IT operations.

How Can Oracle Managed Services Help In Maximizing The Return On Investment?

Oracle Applications are mission critical for any business. In today’s digitally enabled world, it is critical that these applications operate seamlessly, supporting critical business processes.

This is where managed services come in. 

• Expertise & support: To ensure business continuity remains intact, Oracle Cloud applications need to be operated smoothly and consistently at all levels. For this, organizations can either rely on an in-house team or hire Oracle managed services providers. Harboring an in-house team can be a costly affair. Moreover, organizations don’t get skillful resources every time in their budget. In such a situation, managed services bridge the skill gap and enable organizations to get day-to-day support.    
• Proactive Monitoring and Management: Application monitoring is essential for assessing the performance of an application. As systems rarely cease functioning without cause, monitoring provides valuable insights into key performance indicators (KPIs) such as response time, CPU utilization, error rates, request frequency, garbage collection, and application uptime. System administrators monitor these critical KPIs to detect anomalies and prevent downtime. However, organizations may face challenges if they lack dedicated system administrators. In such instances, they can opt for managed services to enlist the support of system administrators who specialize in managing Oracle applications.
• Performance Optimization: There are chances that your Oracle Cloud applications may not deliver optimal performance due to issues such as lack of indexing, inefficient queries, and misuse of data types. By leveraging managed services, you can optimize the performance and efficiency of your applications. Through this, developers fine-tune your application’s configurations, optimize resource allocation, and implement best practices to maximize performance and minimize latency.
• Regular Updates and Patches: Oracle is built on the principle of continuous innovation. It rolls out quarterly updates and patches to enable its customers to manage their business more efficiently. It is recommended that customers should keep their Oracle Cloud environments up to date. Leveraging managed services, you can ensure the timely deployment of updates and patches, reducing the risk of security vulnerabilities. Businesses can take advantage of the latest features and enhancements with the application of updates.

Bonus tip: If you’re looking for reliable managed services, you should opt for Opkey. It is a zero-code test automation platform that not only offers Oracle Cloud Application monitoring but also helps in adoption of Oracle quarterly updates and patches.

Since you are now aware of the benefits of managed services, you need to understand that a reliable managed service provider is critical for success.

Here are some top tips to help you find a trustworthy provider:

• Evaluate Experience and Expertise: Always opt for experienced partners. You should check their track record, client testimonials, and case studies to gauge their proficiency.
• Cohesive Communication: Look for a partner who offers a single point of contact (Project Manager). This can help in quick redressal of technical problems and issues. A partner should support communication across Zoom, Skype Business, GoToMeeting, WebEx or other tools so that all the issues can be resolved easily in a transparent manner.
• Availability: The managed service provider should support communication in your time zone to ensure visibility and productivity.  
• SLAs and Support: The Service Level Agreements (SLAs) should include response times, resolution times, and uptime guarantees. 
• Cost-effectiveness: Organizations prefer managed services due to cost-effectiveness. So, you should compare pricing structures and service offerings among different providers to ensure that you’re getting the best value for your investment.