UPDATE: Vodafone, Orange and Cosmote pay compensations to Romanian BlackBerry users

Newsroom 14/10/2011 | 13:35

UPDATE: Vodafone Romania, Orange Romania and Cosmote Romania will pay compensations to Blackberry users who were affected by a global flaw of the service over the last few days, announced the companies.

BlackBerry clients, both individuals and companies, will receive compensations equivalent to the value of their subscription for the time when the service had technical issues.

Mike Lazaridis, the founder of Research in Motion (RIM), the Canadian company that runs the BlackBerry service, announced yesterday that services came back to normal in Europe, Middle East, India and Africa. The company is making efforts to solve the problems and restore services globally.

Earlier last week, an announcement from the Association of Mobile Operators in Romania (which comprises Cosmote Romanian Mobile Telecommunication, Orange Romania, Telemobil S.A. and Vodafone Romania wrote that users of Blackberry messaging and browsing in Europe, Middle East, Africa, Brazil, Chile and Argentina were affected because of problems to the central operating system. RIM announced that when the flaws appeared, the back-up system did not work properly.

Among the BlackBerry users who were affected, there were also users of mobile networks in Romania.
The problem, which in total impacted millions of users of the Blackberry smartphones, was that they could not access services of internet browsing, e-mail and instant messaging services following a problem that occurred at the servers in a data center in Great Britain. Problems also expanded from Europe to USA and Canada.