Eurosender, door-to-door shipping service, has announced a series of new stages in its development process, including the opening of a London office, naming a COO, expanding to the island area of Europe (Madeira and Baleare in Portugal and Spain, respectively) and is also looking to go outside the European Union, according to a company press release.
Silvana Rodriguez was named the COO of Eurosender and will be coordinating all departments and ongoing projects. Her background is in diplomacy and law, and she has worked within the Colombian mission to the United Nations, but also for the German start-up Kreditech.
Eurosender’s new office in London is located in Canary Wharf, with the company’s headquarters remaining in Slovenia. Only the management team is currently working in the London office, the plan being for the marketing and business development teams to eventually move there as well. “We are planning to attract new investments, and that financing will be used to expand our presence in various European markets, including in Romania. Here a lot of investments are towards education, because Romanians are more reluctant when choosing to use a company’s services for the first time. On the other hand, a positive first experience makes the loyal, which isn’t something you necessarily see on the western markets, where clients are much more inconstant,” stated Rodriguez.
Currently, Eurosender is operating in 26 European countries after it launched operations in Croatia in March, and at the beginning of May the service will be launched in Greece as well. The company is looking at Serbia and Switzerland as the first two countries outside of the EU where it could expand.
As for the evolution of the company at the European level, approximately 65 percent of shipments are registered in western Europe. The biggest generators of income for the company are Portugal, Germany, Romania and Slovenia. The latter three have a very active B2B segment, while in Portugal most of the orders for shipping services are placed by individuals.