BCR turns 28 more branches across the country into cashless units

Anca Alexe 04/01/2018 | 11:48

The upgrade process of the BCR network is entering a new phase in January 2018, with 28 of the bank’s branches in Romania having become cashless from the first working day of the new year.

The BCR network will thus include a total of 41 cashless branches, and the number will grow to 125 by the end of 2018.

At the same time, BCR will open 7 new Financial Dialogue Centre branches and upgrade 58 of their existing spaces. The total investment over the next two years will have a value of EUR 50 million.

In each of the 33 cashless BCR units, clients can engage in current banking operations thanks to the two types of state-of-the-art equipment installed by the bank: MFM, a Multifunctional Machine which allows a wide range of operations; and APT – Automated BCR Counter dedicated to individuals, on which deposits and utilities payments can be made.

Dana Demetrian, vice president of Retail and Private Banking at BCR, said: “Upgrading our bank network is an essential component of our retail strategy. The whole architecture of the new BCR branches, including the cashless agency concept, was developed by keeping in mind the proposals our clients had made and with a strong connection to the development strategy of the Erste Group. Through the full migration of current cash operations towards multifunctional electronic machines, we will be able to offer a new experience in our cashless agencies. We can talk about a much closer and more open financial dialogue, dedicated to each client, where the premise of the discussion is based on needs, personal and professional objectives”.