ETEM Group to continue improving customer experience and service in 2019

Etem Systems Romania reported record figures in 2018 and will continue to develop the local market for aluminium systems in 2019, says Andreas Laspadakis, general manager of Etem.

What is ETEM Group’s strategy for the Romanian market in 2019?

Our core competitive advantage has always been the unique, integrated and broad product portfolio. In our product range, one can find a large variety of aluminum and PVC systems, the most complete Ventilated Façade System, as well as the well-established Etalbond (ACP).

Our strategy is simple: to continue improving customer service and satisfaction at all levels of the process thereby providing the most advanced solutions at the best value.

What are the main drivers of demand for your products this year? What are the best-selling products among Romanian clients?

2018 was a record year for Etem Systems Romania, thanks to the continuous acknowledgement and appreciation on the market.

For 2019, we continue to stick to our strategy, thereby continuing to improving the overall customer experience through the development of new systems and custom made solutions.

What have been some of the largest projects in which ETEM Group has been involved on the local market? What are you currently working on?

Having such an intense and diversified product portfolio, we have indeed managed to take part in a number of important projects. Etalbond has managed to further penetrate the market and be part of most of the major projects recently, such as Bridge I, Bridge 2, Business Gardens, Unirii Views, Timpuri Noi 2, Renault Connected Office, The Vox Project in Timisoara, all very prominent projects in their respective areas. The Ventilated Façade System has found its way into practically every major project that needed such a system, including Promenada Mall, Floreasca Park, One Residential, Globalworth Campus and Aviatiei Residence.

Our PVC product range has a good exposure across Romania through the state-financed rehabilitation program. Among some of the major residential projects in Bucharest we can mention Baneasa One and Floreasca Residence.

Lastly, our aluminum systems have been used for a number of private and public projects. We could mention the full rehabilitation of City Mall, the IBIS Hotel in Bucharest, the Ilfov Hospital and of course, the rehabilitation of Hala Laminor, with more than 25,000 sqm of façade – skylight installation.

Of course, none of these would have been possible without the commitment of our team at ETEM Systems Romania, as well as the long-term trust and support of our customers and partners.

How does ETEM Group address the topic of sustainability in the real estate sector?

Our core and strategic value has always been to design products that help us improve everyday living, whether in a residential, commercial or work environment, in a sustainable way.

It is worth mentioning that ETEM’s Environmental Management System has been approved by Lloyd’s Register Quality Assurance, as well as that ETEM has adopted the European Environmental Product Declaration System (EPD), which provides solid analytical info about the enviromental impact of our products and processes. All the architectural systems are rigorously evaluated by leading global laboratories in terms of their overall characteristics.

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