Individual customers can open accounts at Alpha Bank Romania 100% online, without video call

Aurel Constantin 16/05/2023 | 14:18

Alpha Bank Romania launched its digital onboarding platform through which individual customers can open current accounts 100% remotely in just a few minutes. The process is extremely simple, quick and friendly and does not involve engaging in a video call with a bank representative.


The first available product is the Alpha Online package, which contains a current account in lei, online banking and a debit card providing access to a wide range of services with no transaction or monthly fees.

At the same time, through online banking, customers can benefit from a varied offer of savings products. The interest rates offered for 12-month term deposits range between 7.10 – 7.40% for lei and 2.30 – 3.30% for euro.

“Through our digital onboarding platform, we offer customers a simple, safe and fast way to start a rewarding relationship with Alpha Bank. Customers can move their savings for a better return in a few simple steps, no paperwork, no searching for a parking spot, without having to accommodate with the working hours of the branches. The account can be opened from anywhere by visiting our website. All you need is your identity card, and the procedure is very user-friendly. You don’t even have to wait in line for a video-call with a bank representative. Documents are signed digitally, and the entire correspondence is delivered by e-mail. Access to online banking is granted on the spot and customers can make their choices from a wide range of saving solutions at attractive rates”, Florin Brănici, Digital Banking and Alternative Channel Manager, Alpha Bank Romania, said.

An account may be opened at any time, 24 hours a day and 7 days a week, by accessing on any device with internet connection and a camera (smartphone, tablet, laptop, desktop).

The technical platform which supports the entire process integrates the most advanced technologies for identifying persons remotely, by using biometric tools, identity document checking and electronic document signing.

After completing the online interaction, all the necessary information and documents (account information, contractual terms etc.) are distributed by e-mail or SMS. The access to the account by online banking is granted instantly, and the debit card is delivered by courier within two business days.

With access to online banking, customers can immediately benefit from the bank’s attractive offers for saving solutions.

The 3 steps to transfer your savings to Alpha Bank Romania:

  • Access ro and open the Alpha Online package with a current account, online banking and debit card;
  • Transfer the available funds to the newly opened account;
  • Allocate the transferred funds to the desired savings product and manage the savings through the online application.
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