Alpha Bank Releases Full Year 2021 Financial Results Highlights

Alpha Bank has released today the full-year financial results highlights. At the end of 2021, the loan portfolio of Alpha Bank in Romania exceeded EUR 2.7 billion, marking a 3,3% increase compared to previous year, while customer deposits exceeded EUR 2.68 billion. The solid increase of fee revenues (over 20% compared to the previous year) alongside an efficient risk management overshadowed the negative impact of the low interest rates and generated a profit before taxation of EUR 25.6 million, beating expectations for 2021.

New funding provided to corporates doubled during the period, while SMEs new origination reached the highest level within the last decade. Additionally, in 2021, Alpha Bank launched an offer dedicated to startups, thus supporting entrepreneurs. At the same time, the Bank signed, during the third quarter, an agreement with the Agency for Financing Rural Investments (AFRI) for accelerating the absorption of the European Funds allocated within the National Rural Development Program for 2021-2022.

Business generation efforts on the retail side resulted in a 33% annual increase of mortgage sales and an 80% jump in consumer loans sales.

Alpha Bank Romania continued its digital innovation and transformation agenda with projects targeting both products and services offered to customers, as well as process automation area. During the fourth quarter, the first Video Banking services were launched, offering to potential customers interested in contracting residential or car loans, access to the Bank’s specialists, through live sessions, in order to obtain all information regarding the product, required documentation, as well as loan implementation process.

In addition, the Bank continued focusing on diversifying customers’ access channels to its products and services and extended its network of multifunctional machines (ATM 24/7 Banking) in 100 locations. Moreover, in order to enhance the ability of meeting customers’ requests, Call Center availability was extended to also cover Saturdays. Furthermore, new functionalities were introduced in order to increase operational efficiency and reduce time-response to customers’ requests.

2021 focus on innovative payments solutions for merchants, both for physical locations and eCommerce brought the intended results, as the turnover of merchants through Alpha Bank Romania increased by 36% vs. 2020.

Alpha Bank Romania also contributed to the strengthening of interdependence between the capital and the banking market, following participation as manager in the EUR 40 million bond issuance of Libra Internet Bank.

The Bank supports the efforts of companies in adapting to green economy, with dedicated financing products and consultancy services for capitalizing on the existing opportunities in this area, and for accelerating the absorption of European funds made available under Romania’s National Recovery and Resilience Plan (NRRP) or similar programs.

On the retail side, Alpha Bank Romania offers advantageous conditions for financing “green” housing, and encourages investments in the energy efficiency field, being a member of the Romanian Green Building Council (RoGBC), a participant in the Energy Efficient Mortgages Initiative European program and the first bank in Romania to have joined the Energy Efficient Mortgage Label certification.

Apart from being a promoter of environmental sustainability and green transition, Alpha Bank Romania also is an active agent of responsibility towards community by continuing its long-standing collaboration with the International Theater Festival of Sibiu (ITFS) as a partner of the Show Scholarship and of the Volunteering Program. Additionally, Alpha Bank Romania continued to be actively involved in financial education enhancement endeavors by participating to a series of programs designed for pre-university students.

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