“55 percent of communication is body language; over the telephone, you don’t have that luxury. Therefore, how you sound becomes crucial. It’s all about being able to engage and hold someone’s attention. You need to smile down the phone, as people can hear a smile.”
This is only one advice given by Tony Morris, one of the most appreciated sales specialists from UK and who is known to be “sales doctor”. Tony has over 18 years’ experience in sales, both business to business and business to consumer environments. He has helped train and coach over 3,000 sales professionals, sales managers and directors. His personal sales experience, combined with his engaging and humorous presenting style enables him to captivate every audience member. Tony is considered by many to be one of the leading sales experts in the UK and has achieved incredible results with his clients. He has gained a 2:1 Honours degree in Business and Marketing from Manchester Metropolitan University before travelling the World.
Tony started his career at Sitel as a telesales consultant, the largest outsourced call centre, where he was involved in selling utilities business to consumer. He was awarded sales person of the month for six consecutive months and was then moved into a training role helping over a 100 people to sell on the phone. Then he moved into a business to business environment selling address management solutions for Capscan. He started generating appointments at Director Level and then sold in the field. He then progressed within a year training a team of 14 telesales executives how to make appointments from cold calling and focusing his time on blue chip clients. In his four years at Capscan he sold the highest value order of £725,000 over a 3 year contract.
Alongside his business partner Tony set up the Sales Doctor, www.salesdoctors.co.uk in May 2006. He started by cold calling to generate appointments for both himself and his partner Boyd. Within the first year the Sales Doctor had 56 clients and this has continued to grow year on year. In 7 years it has accumulated over 300 clients across 72 different industries, working with companies such as Oakley, Wren Kitchens & bedrooms, Polypipe and many more.
“If you want to learn practical, real life sales techniques, than I will guarantee to help you sell more, than you can’t afford to miss this conference!” is Tony’s message for the ones who intend to participate at Cluj Sales Conference.
Together with Tony Morris at Cluj Sales Conference there will be more speakers, sales managers from top companies in Romania as: Toyota, Orange, Danone, The Markers, Avon, NN, Cristim, Ymens and many others.
Cluj Sales Conference will take place on the 14-15th of May 2015 at Hotel Golden Tulip Ana Dome. You can find out more information about the conference on www.clujsales.ro.
The conference is organised by Libero Events.