Lighthouse PR reaffirms its status as a top PR agency in Romania with ISO 9001 Certification

The strategic communication consultancy company LighthousePR obtained the ISO 9001 certification for its quality management system in the month of August, solidifying its position among the top PR agencies in Romania. Lighthouse PR is one of the few communication agencies in Romania to hold this certification, thus confirming its adherence to international quality standards across all its work processes.

“We take pride in announcing the attainment of the ISO 9001 certification for our quality management system. This underscores our commitment to excellence and delivering the highest quality services to our clients. The certification validates our ongoing efforts to identify development opportunities, enhance client satisfaction, and streamline the company’s processes,” states Ana Maria Gardiner, Managing Partner at Lighthouse PR.

To achieve the ISO 9001 certification, Lighthouse PR underwent a rigorous audit process conducted by the specialized certification company, Management Certification. The process included an evaluation of all agency processes and procedures, as well as its quality control system.

The issuing entity of the quality management certificate is a member of the European Foundation for Quality Management (EFQM) and is accredited by the United Accreditation Service (UAS) in the United States and the International Management Accreditation Board (IMAB).

Through the implementation and certification in accordance with the ISO 9001 standard, Lighthouse PR enhances its capability to identify and capitalize on emerging business opportunities.

Also, the certification underscores Lighthouse PR’s commitment to service quality and customer satisfaction, thereby contributing to increased client contentment—an essential factor for business success.

In addition, the ISO 9001 certification provides a framework for continuous organisational performance improvement. This is achieved by identifying and eliminating inefficiencies, enhancing processes, and efficiently managing risks. Consequently, the certification contributes to heightened efficiency and improved company profitability.

Hence, the ISO 9001 certification functions as a vital instrument for Lighthouse PR, enabling the delivery of top-notch services and the improvement of organizational performance.